60-Day No-Hassle Return Policy
Our return policy is quite simple. We will take any merchandise (including clearance items) back for an exchange or full refund within 60 days as long as the merchandise is unused and in it’s original packaging. Unlike many Internet companies, there are no restocking fees, no exchange fees and no additional shipping costs.
Get Serviced Like a Pro
Proper fitting equipment is crucial in maximizing comfort and performance. Our staff is extensively trained to give expert advice in choosing the right equipment for YOU. But that is only half of it. We have the tools and know-how to custom fit your equipment to minimize break-in time and maximize performance.
Lowest Price Guarantee*
We will not be undersold! We strive to be the low price leader and want you to buy with confidence that you are getting best deal. That’s why we guarantee the lowest bottom line cost on any purchase you make at Hockey X Superstore. If you find the product online for less (including shipping and handling fees) than what we are charging at Hockey X Superstore, then we will match it. Plus, you will get our enhanced warranty and extensive services at no extra charge.
Premium Warranty Service
We stand behind all the products we sell. You can buy from us knowing that if there are any issues we will take care of it on the spot. Whether it is a broken eyelet or cracked steel on your skates, a torn seam on your leg pad or bag, we will take care of it free of charge. Often times we can fix it ourselves or replace it from stock but if we can’t take care of it ourselves we will do all the legwork with the manufacturer to make sure it is taken care of.